Terms and conditions

Welcome to ONER education

These Terms and Conditions apply to the services that are provided directly or by third parties on the onereducation.eu website (”Website”), owned and operated by ONER Internaltional LLC , registered at Szekesfehervar, Hungary

(”ONER Education .”, ”ONER Education” or ”Company”).

The Company’s services in these Website terms of use shall be understood as:

The services of the Education institution department: consultation on enrolment of ONER education’s partner institutions , full support and preparation of documents for admission to universities
Visa support services: visa consulting and visa application support
Language courses, academic and certificate educational institutions (“Supplier services”)

By using this Website, visitors and Clients representing an individual or a legal entity (“Client” or ”Clients”) can book language courses, accommodation and other travel services (“Travel Services”) from language schools and other service providers (“Service Provider”).

ONER Education provides a platform for finding educational institutions around the world

Using this website

By using the Website, the Client hereby agrees with these Terms and Conditions (”Terms”). These Terms constitute the agreement between ONER Education . and the Client.

By visiting the Website, buying and using the products and services of the Company. The Client agrees to these Terms and confirms that they have reached the legal age established by the legislation of the Client’s country of residence for visiting the Website, purchasing and using the Company’s services and Service Provider’s Services specified below in the Terms. In case of disagreement with the Terms or dissatisfaction with the Terms of the age, the Client must leave the Website.

ONER Education has the right to change these Terms at any time and at its sole discretion.

1. Services of the ONER Education Consultation

1.1 The date and time of the consultation is negotiated between the Client and ONER Education after the Client pays for the consultation in full.

1.2 The consultation is carried out via Skype, Zoom, office visitation, phone call or another platform mutually agreed upon by the Client and ONER Education.

1.3 The Client can cancel the consultation or postpone it within three days after booking, but at least 24 hours before the agreed date and time of the consultation. If the consultation is canceled more than 24 hours in advance, the Company will refund the money.

1.4 If the Client was late for the consultation for 30 minutes, or did not get in touch at the specified time, no refund of funds for the consultation will be provided by the Company. The Consultation shall be considered to be provided in full.

1.5 In order to get a refund, the Client must write a written request to
help@onereducation.eu with a reason for a refund. The Client can send a request for a refund at least 24 hours before the agreed date and time of the consultation.

2. Preparation for University Enrollment

2.1. After the Client pays in full for the services of enrollment assistance to the university, ONER Education provides the Client with an introductory individual consultation. The provision of an introductory consultation is the beginning of the provision of the service by the Company

2.2. If the Client is unable to attend the scheduled consultation, the Client must give notice to the Company’s consultant at least 24 hours prior to the scheduled meeting time.

2.3. Consultation package

Analysis of the Client profile and advice the Client’s needs depending on the requirements, preferences and goals (funding, admission time, language proficiency level)
Preparation of the admission schedule, including test dates, submission deadlines for each application document and the deadline for applying to the university.
Assistance in preparing an application for each university:
Guidance in writing an essay or a motivational letter;
Guidance in writing recommendation letters
Guidance in writing a resume or CV (if the program requires it);
sending documents for the application to universities;
assistance with requesting the I-20 form (only for US universities).

Disclaimer of warranties and liability limitations ONER Education exclusively advises the Client on admission to foreign universities and preparation of the necessary documents.

The Client agrees that the Company’s consulting services are provided on an “as is” and “as available” basis. The Company does not provide any guarantees of the suitability, reliability, continuity and payback of the services provided. The Client is solely responsible for writing and correcting (if necessary) applications and accompanying documents. ONER Education cannot guarantee the acceptance of the Client’s application to a specific university or any other university chosen by the Client. The Company helps to maximize the Client’s chances of admission.

2.4. Cancellation of the agreement and refund of funds

2.4.1. The Client may terminate the agreement. To do this, the Client needs to send a request to help@onereducation.eu with their reasoning. All funds for consulting services on admission (including, but not limited to: individual consultations, essay evaluation, interview preparation, resume evaluation, etc.) and services for editing the admission documents to foreign universities are non-refundable. The cost of these services is presented on the Website and is determined at the time of cancellation of the agreement.

2.4.2. If the consultation on higher education is canceled by the client less than 24 hours in advance or the Client did not get in touch with ONER education, no refund will be made.

2.4.3. In case of termination of the agreement on the initiative of ONER Education., the Client can receive a refund of the paid funds, not exceeding the initial paid cost of the services.

The refund of funds is made in accordance with the following refund section on this terms and conditions.

2.5. Confidentiality and non-disclosure of information

Confidential Information in strict secrecy for life, not to disclose or use it without the prior written consent of ONER Education. until the Confidential Information becomes publicly available and is no longer classified as a Confidential Information. The exception is provided by cases that are associated with the Client filling out their own application. When booking higher education services, the Client gives ONER Education . consent to fill out and sign university forms on their behalf.

3. Services of the Online Courses

3.1. The rules for the provision of Provider Services are regulated by separate rules of Service Providers. By booking the Provider Services, the Client enters into a contractual relationship with a specific Service Provider. When booking or purchasing the Provider Services, the Client undertakes to read and comply with the rules of the Service Providers, including the rules and conditions for changing or canceling courses.

3.2. When booking or purchasing the Provider Services, ONER Education acts as an intermediary between the Client and the Service Provider.

ONER Education makes no promises regarding the quality, performance and provision of suppliers’ Services. By booking the Provider Services on the Website, the Client confirms that they have fully read and understood the Terms and Conditions for the Provision of Services of suppliers, and they also assume full responsibility for providing correct information, including, but not limited to, passport data, first and last name, date of birth, their legal status, etc.

3.3. ONER Education provides assistance to ensure communication with Service Providers and to resolve disputes with Service Providers, if such a situation arises.

3.4. ONER Education publishes materials provided by Service Providers on the Website. ONER Education takes all possible measures to publish the most complete and up-to-date information.

ONER Education cannot guarantee that the materials provided by the Service Providers are complete and up-to-date. When booking the Provider Services, Clients should go to the website of the Service Provider to get acquainted with all the information, booking conditions, transfer and cancellation of bookings.

4. Services of the visa consultation

4.1. Visa consultation

4.1.1. To book a consultation, the Client makes payment on the Website and fills in email for communication. After the payment, the Client shall open the calendar — a link will be displayed on the Website or provided in the email sent to the email address specified by the Client. In the calendar, the Client shall select the appropriate time and date for the consultation. If the Client has not received the email with the link, they shall contact help@onereducation.eu

4.1.2. The Client may cancel the consultation or postpone it, at least 24 hours before the date and time selected in the calendar. If the consultation is canceled more than 24 hours in advance, the Company will make a refund for the consultation or credit its price to the Client’s account for future purchases of the Company’s products or services.

4.1.3. If the Client is 15 minutes late for the consultation, or does not get in touch at the specified time, the Company does not refund the money for the consultation. The consultation is considered to be provided in full.

4.2 Visa support

4.2.1 The Company provides guidance with visa procedures: filling out and submission of documents to consulates or embassies of the required country. The Company takes information about the deadlines for submission, visa application process and fees from the websites of consulates and embassies.

4.2.2 ONER Education uses the Client’s data only for registration, consultation, visa application process. The Company does not transfer data to third parties. The only exceptions are Embassies and visa centers and decision-making centres which are necessary for the visa application process.

4.2.3 ONER Education begins to work on the Client’s order only after full payment for the services.

4.2.4 ONER Education informs the Client of a possible delay or refusal to issue a visa if the Company receives this information in advance. The decision to issue a visa to the Client is made by the Embassy. The Company undertakes to prepare a package of documents for the Client in accordance with the standards specified on the websites of the visa center or the Embassy, but cannot guarantee a positive decision on the issuance of a visa.

4.3. Duties and responsibilities of the Client

4.3.1 The Client allows ONER Education to conduct translation/interpretation services on their behalf and make payments related to visa application and related services.

4.3.2 The Client pays for the visa services of ONER Education , and then independently, on their own and at their own expense, collects the necessary documents.

4.3.3 Visa fees of embassies, consulates or visa centers are paid by the Client.

4.3.4. The Client provides Company with documents (passport, photo, and other documents according to the list of documents to apply for a visa, provided by the Manager of the Company) for appointment to the visa center or Consulate

4.3.5 ONER Education is not responsible for any loss or damage of the visa caused by the Client or any third party.

4.4. Cancellation of the agreement and return of funds

4.4.1. The Company does not refund money for visa services if the Client was not given a visa, lost or damaged the issued visa, as well as if the Client stopped responding to emails, messages or phone calls from the Company to the phone numbers and email addresses specified during payment or during the work with the Company’s manager, during the collection or processing of documents.

4.4.2. If the cancellation of the service is due to personal circumstances (illness, emergency, bankruptcy), the Client is obliged to provide an official confirmation to get a partial refund. In case of cancellation for a personal reason, official documents with a seal and signature are sent to the visa manager of the Company by email.

4.4.3. In order to get a refund, the Client must send a request to help@onereducation.eu with an indication of the motivated reason. The company will respond accordingly within 30 business days. The refund amount will be fully determined by the Company. The refund amount will be calculated by the Company’s work that has been done up until receiving the official refund request from the Client’s registered email.

5. Booking of any type language courses, accommodation and other travel services

5.1. The rules for the provision of Provider Services are regulated by separate rules of Service Providers. By booking the Provider Services, the Client enters into a contractual relationship with a specific Service Provider. When booking or purchasing the Provider Services, the Client undertakes to read and comply with the rules of the Service Providers, including the rules and conditions for changing or canceling trips to specific language schools or accommodation that were booked.

5.2. When booking or purchasing the Provider Services, ONER Education acts as an intermediary between the Client and the Service Provider.

5.3. ONER Education provides assistance to ensure communication with Service Providers and to resolve disputes with Service Providers, if such a situation arises.

5.4. ONER Education publishes materials provided by Service Providers on the Website. ONER Education takes all possible measures to publish the most complete and up-to-date information.

6. Cancellations, change of booking and refunds

Cancellation or change of booking by Client

6.1.1 If Clients cancel their reservation after three calendar days after the date of the booking, the deposit is withheld by ONER Education in the amount in which it was made by the Client. The Information about this will be indicated in the Client’s Personal Account on the Website.

6.1.2 Cancellation conditions after confirmation of enrollment in the school are determined by the rules of a particular Service Provider and are associated with other additional conditions that may apply to the booking or staying at the school. To determine the specific conditions for canceling a reservation, the Client must familiarize themselves with Service Provider terms.

6.1.3 Refunds are remitted in EURO, USD or Forints, the refund amount may be converted into the currency of Client’s bank account at the rate of Client’s bank. The term for crediting funds may take from five to thirty banking days and depends on the conditions of the Client’s bank.

6.1.4 If the Client changes the booking conditions, such as the course date, then the changes are determined in accordance with the rules of the Service Provider.

6.1.5 If the reservation is canceled by the Service Provider, the Client will receive an email confirming the cancellation of the reservation. If such an email has not arrived, please check a spam/junk folder. If the letter has not been received either by mail or in a spam/junk folder, the Client should contact a representative of ONER Education through their Personal Account on the Website or email on help@onereducation.eu

6.2. Cancellation by the Service Providers

6.2.1. In rare cases, Service Providers may cancel the booking or change its terms. Most of the changes are minor and do not affect the course date, venue, or the course cost. If the Service Provider makes a significant change (for example, changes the course date or the course price) or cancels the booking completely, ONER Education will notify the Client about such changes within 1-3 business days to the email address provided by the Client. In case of cancellation of the reservation by the Service Provider, the payment for the reservation is returned in accordance with the rules of the Service Provider.

6.2.2. If the Service Provider makes significant changes to the Client’s booking ONER Education will assist the Client the following options:

agree to the changes, book an alternative course with the same conditions as originally (if the alternative option is more expensive, the Client undertakes to pay the difference), or
cancel the booking — in this case ONER Education will assist on returning of the funds the Client has paid to the Service Provider. The term for crediting funds can take from 5 to 30 banking days since the transaction has beend conducted and depends on the conditions of the Client’s bank.

6.2.3. The above-mentioned options for changing the reservation are not available for minor changes — when the school and travel dates do not change (including but not limited to change of the language course intensity or the course type, change of the type of accommodation, etc.). In this case, booking is not considered cancelled by the Service Provider.

6.2.4. If the reservation is canceled by the Service Provider, the Client will receive an email confirming the cancellation of the reservation. If such an email has not arrived, please check a spam/junk folder. If the letter has not been received either by mail or in a spam/junk folder, the Client should contact a representative of ONER Education through their Personal Account on the Website or email on help@onereducation.eu

6.3 Cancellation due to visa denial

6.3.1. Upon receiving an official refusal of a visa to the country in which the course is booked, the Client must report this to ONER Education. The Client must send the official visa denial letter provided by the embassy/consulate due to the visa application and the course acceptance letter by email to help@ONER Education.eu

6.3.2. If a visa is refused, the deposit from the refund amount, if there has already been a full payment, is deducted from the value of the deposit.

6.4 Cancellation policy after the course start date

Cancellation of a booking after the course start date depends on the cancellation policy of a particular Service Provider. To cancel a booking, the Service Provider has the right to request the reason for the cancellation and supporting documents. The decision on the refund depends on the cancellation policy of a particular Service Provider.

7. Arranged pick up transfer

If Client has booked a pick-up and/or drop-off service they must provide their exact flight details at least 1 week prior to your arrival. If your flight has been late or cancelled the Client should immediately contact the Service Provider or ONER education. If the Client cannot find their driver and decides to leave without contacting the service providers the Client will not be entitled to a refund.

8. Accommodation

When booking accommodation the Client agrees to the Terms of the Service Provider. If Client cancels or changes the accommodation dates, the Service Provider may impose a fine in accordance with their Terms. The amount of the fine depends on the Service Provider. The Service Provider may request a deposit. The deposit is required for some types of accommodation, will be required at the time of booking and will be included in the total cost of accommodation. The deposit is returned at the end of the rental period provided that there is no damage to the property. ONER Education is not responsible for the quality of the accommodation provided, as well as for the actions or inaction of the school or the Service Provider.

9. Liability

ONER Education, as well as its subsidiaries, affiliates, officers, agents, shareholders, directors, employees, partners, licensors or other persons involved in the creation, sponsorship, promotion or other provision of the Website are not responsible for any claims, damage, losses or expenses, including attorney’s fees and expenses incurred by the Client in connection with (i) any action or inaction of the Service Provider, (ii) any mistake of the Client, as well as other action or inaction on the part of the Client, (iii) violation by the Client of these Terms, any rules of the Service Provider, (iv) any act or omission of third parties independent of ONER Education.

Except in cases prohibited by law, the Company is under no circumstances liable to the Client for any indirect, confidental or punitive damages, penalties, including loss of profit, even if the Company has been warned of the possibility of such damages. In the event of a liability of ONER Education ., the amount of liability of ONER Education . must not exceed the fee of ONER Education for a specific service paid by the Client at ONER Education.

ONER Education. is not responsible for any actions or omissions of the Service Provider, for the provision of the Travel Services and Service Providers Terms.

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

The Company reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Website, or any portion of the Website, for any reason; (2) to modify or change the Website, or any portion of the Website, and any applicable policies or terms; and (3) to interrupt the operation of the Website, or any portion of the Website, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Consent

By continuing to use the Website, the Client confirms that they have fully read the Terms, understood their content and agreed to them. In particular, the Client undertakes to comply with the following rules when using the Website.

The Client is prohibited from using any means of “deep linking”, collecting information on pages, robots, “spiders” or other automatic devices, programs, algorithms or methods, as well as any similar or equivalent manual processes to access, acquire, copy or track any part of the Website or any Content; it is prohibited to reproduce or circumvent the navigation structure or presentation of the Website or any Content in any way in order to obtain or attempt to obtain any materials, documents or information by any means that were not specifically provided through the Website. The Company reserves the right to block any similar actions.

It is prohibited to attempt to gain unauthorized access to any part or function of the Website, any other systems or networks related to the Website or any server of the Company, and any services offered on or through the Website, by hacking, “analyzing” the password or by any other illegal means.

It is prohibited to identify, scan or verify deficiencies in the security system of the Website or any network related to the Website, as well as to violate the security or authentication system on the Website or in any network related to the Website. It is prohibited to perform a reverse search, track or attempt to track any information about any other Client of the Website, as well as to use the Website or any service or information available on the Website or offered through the Website in any way, if the purpose is to disclose any information, including, but not limited to, personal identification information or information that does not belong to the Client, under the conditions established by the Website.

The Client agrees not to take any actions that impose an unreasonable or disproportionately large load on the infrastructure of the Website or the Company’s systems, or any systems or networks related to the Website or the Company.

The Client agrees not to use any devices, programs or procedures to interfere or attempt to interfere with the proper functioning of the Website or any operations carried out on the Website, or the use of the Website by any other person.

The Client is forbidden to forge headers or otherwise manipulate the identifiers in order to distort the source of any message or data sent by the Client to the Company on the Website, through the Website or using any service offered on the Website or through the Website. It is prohibited to impersonate another person, organization or representative of another person.

It is prohibited to use the Website or any Content for any purposes prohibited by law or these Terms, as well as to ite any illegal activity or other activity that violates the rights of the Company or other persons.

11. Other Terms and Conditions

Additional terms and conditions may apply to the purchase of goods or services and to certain parts or functions of the Website, including contests, promotions, etc.; all of which terms are made a part of these Terms by this reference. The Client agrees to follow these other terms and conditions, including, where appropriate, the statement that the Client has reached a sufficient legal age to use such services or participate in such events. These provisions apply if there are discrepancies between these Terms applicable to a particular part of the Website or any service offered on or through the Website, with respect to the Client’s use of this part of the Website or a particular service.

The Company’s obligations, if any, regarding the Company’s products and services are governed exclusively by the agreements on the basis of which the products and services are provided, and no information on the Website should be interpreted as a change in these agreements.

The Company may at any time, without notice, make changes to any products or services offered on the Website, or to the prices applicable to any such products or services. The materials published on the Website related to products and services may be outdated, and the Company does not undertake any obligations to update the materials of the Website related to products and services.

12. Force Majeure

ONER Education. is not considered to have violated any provision of these Terms and is not responsible for delays, non-fulfillment or interruption of services caused directly or indirectly by natural disasters, decisions of any authorities, civil unrest, war, terrorism, strikes, fires, pandemics, epidemics or other disasters power outages or telecommunications, or any other reason beyond the control of ONER Education , which are recognized as force majeure circumstances.

13. Links to the third-party websites

This Website may contain hyperlinks to other independent third-party websites (“Linked Sites“).

Linked Sites are provided for reference only. ONER Education . does not control the Linked Sites, and is not responsible for their content. The Client will need to make their own independent judgment regarding interaction with these Linked Sites, realizing that they may contain viruses, worms, trojans and other malicious programs.

14. Intellectual Property Rights

The intellectual property (Content, including, but not limited to, the design, structure, selection, coordination, appearance, general style and location of this Content) contained on the Website and in the services is the proprietary information of ONER Education , affiliates of the Company or Service Providers and is protected by copyright and other intellectual property rights. All property rights and intellectual property rights in relation to the Website and services remain with ONER Education, affiliates of the Company or Service Providers, as the case may be. All rights not claimed under the Terms or ONER Education are hereby remain with ONER Education .

The Website and the Travel Services are protected by copyright, trademarks (registered or being registered), service marks, patents or other property rights and laws (“intellectual property”). Any use of intellectual property without the permission of ONER Education is prohibited.

15. Applicable law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the State of Hungary without regard to its conflicts of laws provisions (”Governing law”).

In the event of any dispute arising from or in connection with these Terms, the parties shall endeavor to resolve the dispute within 30 days from the date of its occurrence. The parties act in good faith to resolve such a dispute through negotiations.

If the dispute cannot be resolved through negotiations within 30 days after sending the corresponding written request to help@onereducation.eu, then such a dispute is referred to and finally resolved by a court of Hungary. Each party unconditionally agrees that the court of Hungary will have exclusive jurisdiction to resolve any disputes or claims between the parties arising out of or in connection with this agreement, its subject matter or conclusion (including non-contractual disputes or claims).

By using the Website, the Client agrees to comply with the above laws and submit to the jurisdiction of the Hungary and not to refer to the fact that this circumstance may cause convenience.

16. Contact

ONER International

help@onereducation.eu
+36 307127508